Effective Date: 27/04/2026
ebilltree (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal and business information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.
Information We Collect
When you use ebilltree, we may collect certain information to provide and improve our services. This includes personal details such as your name, email address, and contact information when you create an account. We may also collect business-related information, including your company name, billing details, and GST-related data required to generate invoices and manage financial records. In addition, we automatically collect usage data such as login activity, interactions with features, and basic device or browser information to understand how the platform is used and to improve performance.
How We Use Your Information
The information we collect is used to operate and maintain the ebilltree platform. This includes creating and managing your account, enabling features such as invoicing and payment tracking, and improving the overall user experience. We may also use your information to communicate important updates, provide customer support, and ensure the security of the platform. Our goal is to use your data only in ways that are necessary to deliver a reliable and efficient service.
Data Storage and Security
We take reasonable and appropriate measures to protect your data from unauthorized access, loss, or misuse. Your information is stored securely using industry-standard practices. While we strive to protect your data, no system can be completely secure. Therefore, users are also encouraged to maintain the confidentiality of their account credentials.
Data Sharing
ebilltree does not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers who assist us in operating the platform, such as hosting or analytics services. In such cases, data is shared only to the extent necessary and under appropriate confidentiality obligations. We may also disclose information if required to do so by law or in response to valid legal requests.
Cookies and Tracking Technologies
ebilltree may use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage. These technologies help us improve functionality and performance. You can choose to disable cookies through your browser settings, although some features of the platform may not function properly as a result.
Your Rights
You have the right to access, update, or request deletion of your personal information. You may also choose to stop receiving non-essential communications from us at any time. Requests related to your data can be made by contacting us using the details provided below:
Email: help@ebilltree.com
Third-Party Services
Our platform may include integrations or links to third-party services. While we aim to work with reliable providers, we are not responsible for the privacy practices or policies of external services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at: help@ebilltree.com